Managing genital symptoms

Not all symptoms that you may experience around your genitals are caused by a sexually transmitted infection (STI).

Symptoms can be caused by a variety of natural changes in your body as well as infections that are not sexually transmitted.

Urgent advice: Phone 111 if you:

Become very ill and have:

  • severe pain
  • a high temperature
  • nausea and/or vomiting

Symptoms to discuss with sexual health services

Symptoms that aren't usually a sign of anything serious

Genital washing advice

Do

  • use a soap substitute (emollient) to add moisture instead of soap – these are available from pharmacies
  • use non-soap bath additives such as unfragranced bath oil instead of bubble bath
  • treat athlete's foot straight away to prevent it spreading to your genital area when you pull your underwear on
  • if you have a penis with a foreskin, always remember to pull back the foreskin gently but fully when washing and dry gently with a towel before replacing the foreskin

Don't

  • do not use soap on or near your genital area, it can be drying
  • do not let products like shampoo or conditioner run onto your genital skin
  • do not use bubble baths, essential oils or soap or shower gels in the bath as they'll get onto the genital skin and may cause irritation
  • do not use wet wipes on the genital skin
  • do not use feminine washing products – even if they say they are pH balanced as they disrupt healthy bacteria in the vagina
  • do not ‘douche’ (wash out the vagina with water or other products) as it damages the healthy vaginal organisms and changes their natural balance
  • do not use fabric softeners

Find your nearest sexual health service